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Courtney's Ride Alongs

Courtney’s Ride along:


Ride-along date/time: 11/12/04 – 1:45pm-3:15pm
Parking Control Officer: Nathaniel Roberts
Parking Area Patrolled: WR29
Number of tickets issued over whole day: 24
Number of tickets issued during ride-along: 5


Note: Nathaniel informed me that we would only be writing tickets today for people who are not in the system and therefore do not have parking permits. We did not ticket anyone who had a permit for being out of their area. The other task we performed today was checking on the No Parking signs that were put up for the football game tomorrow.

Steps for writing a no-permit ticket:

  • 1. ETW asks for permit number. Screen says, “Permit Number:”
  • 2. PCO presses “Enter” key to skip entering permit number.
  • 3. ETW asks for License Plate number. Screen says, “License Number:”
  • 4. PCO enters license plate number on keypad and presses “Enter.”
  • 5. ETW asks for License number again. Screen says, “License Number Again:”
  • 6. PCO enters license plate number on keypad and presses “Enter.”
  • 7. ETW asks for State of license plate. Display says, “State” and has the default value of GA entered.
    • a. If the car in question has a GA tag, the PCO just presses “Enter.”
    • b. If the car has an out of state tag, the PCO presses “Delete” to clear the default “GA” and then presses the first letter of the state, then “Shift” and then “D.” This brings up a list of all states that start with that letter and their appropriate abbreviations. The PCO then selects the state he wants by pressing the letter (A, B, C, etc.) that is next to the appropriate state on the list.
  • 8. The ETW asks for the expiration date of the license. Screen says, “Expiration Date:”
  • 9. PCO enters the two digit month and then the two digit year (e.g. 1204 for December 2004) and presses “Enter.”
  • 10. The ETW then asks if you would like to issue a warning. Screen says, “Issue Warning? Y/N” and has a default value of “N.”
  • 11. PCO presses “Enter” to indicate they do not want to issue warning
  • 12. ETW asks for Make of the car (e.g. Acura)
  • 13. PCO enters the first letter of the make, then “shift” and then “D.” This brings up a list of car makes that start with that letter. The PCO then selects the car make he wants by pressing the letter (A, B, C, etc.) that is next to the appropriate make.
  • 14. ETW asks for model of the car.
  • 15. PCO looks for the model on the car. If he finds one, he then enters into the ETW the first letter of the model, then “shift” and then “D.” This brings up a list of all models for that make of car that start with that letter. The PCO then selects the car model he wants by pressing the letter that is next to the appropriate model. If he does not see a model type on the car, he can bypass this step by simply pressing “Enter.”
  • 16. ETW then prompts for the color of the car.
  • 17. PCO enters the first letter of the color, then “shift” and then “D” to bring up a list of all colors that start with that letter. He then presses the letter next to the appropriate color.
  • 18. ETW prompts for car style (e.g. 2-door, 4-door, SUV, etc.)
  • 19. PCO presses the first letter/number of the car style, then “shift” and then “D” to bring up a list of all car style types (regardless of what letter they start with – so why does he have to enter the first letter in this step?). PCO then selects the appropriate car style type by pressing the letter next to the car style type.
  • 20. ETW asks what kind of violation for which the PCO wants to write a ticket.
  • 21. PCO enters “03” to indicate “No Parking permit/Unregistered Vehicle” violation
  • 22. ETW asks for which parking area the car is in
  • 23. PCO enters six-digit code for the parking area. Note that the six digit coded areas are smaller than the overall parking area. That is, within the parking area of WR29, there were multiple area codes – 47006, 47004, 47003, etc.) The PCO commented that the hardest part about training for his job is memorizing all of the area codes.
  • 24. ETW asks for “Location Comments.”
  • 25. PCO can enter any location comments or bypass by pressing “Enter.”
  • 26. ETW asks for “General Comments.”
  • 27. PCO can enter any general comments or bypass by pressing “Enter.” At this point the PCO I was observing entered “No Parking Permit” for the general comments.
  • 28. ETW asks for additional comments.
  • 29. PCO can enter additional comments or bypass by pressing “Enter.”
  • 30. ETW prompts PCO for what ticket action to do next
  • 31. PCO enters “C” for “Store Ticket.”
  • 32. This automatically prints the ticket
  • 33. PCO tears off ticket, puts it in a yellow envelope, and places the ticket on the windshield.

Last modified 14 November 2004 at 5:33 pm by Jaroslav Tyman